Amazon, FedEx reportedly weighed teaming up on returns last year

Amazon and FedEx reportedly weighed teaming up connected returns past year.

The companies engaged successful talks early past twelvemonth but didn’t yet look pinch a business successful place, The Wall Street Journal reported Monday, citing a personification acquainted pinch nan matter. 

The companies talked astir FedEx unit locations taking Amazon returns, according to nan outlet. 

The companies talked astir FedEx unit locations taking Amazon returns, according to The Wall Street Journal. (Pascal Rossignol/File Photo  / Reuters Photos)

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"We are ever unfastened to having commercialized conversations erstwhile approached pinch an opportunity by existent aliases imaginable customers," a FedEx spokesperson told FOX Business, noting that nan talks are a normal people of business. "As a reminder, we still do business done Seller Fulfilled Prime and Marketplace."

Amazon did not respond to FOX Business' petition for comment.

A FedEx shipping motortruck successful San Ramon, California, connected March 3, 2022. (Smith Collection/Gado / Getty Images)

FedEx antecedently had a narration pinch Amazon that included a woody to make U.S. crushed deliveries. That statement ended successful 2019, arsenic previously reported by FOX Business.

Amazon ships billions of packages each twelvemonth and besides receives millions of returns, according to nan Journal.

The Amazon fulfillment halfway successful Amagasaki, Japan, connected July 4, 2022. (Kazuhiro Nogi/AFP via / Getty Images)

The e-commerce elephantine uses UPS and different companies to thief woody pinch nan packages from orders that customers want to nonstop back, nan outlet reported. As portion of its efforts pinch returns, Amazon besides lets customers return their returns to participating Kohl’s and Staples locations.

CERTAIN AMAZON RETURNS AT UPS STORES COME WITH FEE

UPS moved successful precocious October to further capitalize connected returns by acquiring Happy Returns successful October. The institution useful pinch merchants connected "frictionless, no-box, no-label returns."

In 2023, U.S. retailers knowledgeable a 17.6% complaint of return for online merchandise, nan National Retail Federation and Appriss Retail recovered successful a survey. That equated to astir $247 billion.

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